Privacy Policy for Dawn Henley (Mindset and Change Counselling and Psychotherapy)

At Dawn Henley (Mindset and Change Counselling and Psychotherapy), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or engage with our counselling services. Please take a moment to read this policy to understand how we handle your information.

1. Information We Collect:
We may collect various types of information, including but not limited to:
- Personal Information: This includes your name, contact details, and any other information you provide when contacting us through our website or during counselling sessions.
- Sensitive Information: During counselling sessions, you may choose to share sensitive information related to your mental health, well-being, and personal circumstances.

2. Use of Information:
We use the information we collect for the following purposes:
- To provide counselling services: Your personal and sensitive information is used to facilitate and deliver counselling sessions tailored to your needs.
- To communicate with you: We may use your contact details to respond to your inquiries, provide updates about our services, and send appointment reminders.
- To improve our services: We may analyze anonymous and aggregated data to enhance the quality and effectiveness of our counselling services.

3. Data Security:
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We have implemented physical, electronic, and managerial procedures to safeguard the information we collect.

4. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

5. Third-Party Disclosure:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our counselling services or as required by law.

6. Your Rights:
You have the right to access, correct, or delete the personal information we hold about you. If you would like to exercise any of these rights, please contact us using the contact information provided below.

7. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Dawn Henley (Mindset and Change Counselling and Psychotherapy) using the following contact details:

Email: d.henley.msc@gmail.com
Tel: 07498602398

We will make reasonable efforts to address your inquiries and resolve any issues in a timely manner.

8. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time by posting a new version on our website. Please check this page periodically to ensure you are aware of any changes.